Customer Selection to Acquire, Retain, and Grow
Year of publication: |
2011
|
---|---|
Authors: | Dixon, Andrea L. |
Published in: |
The Oxford handbook of strategic sales and sales management. - Oxford : Oxford Univ. Press, ISBN 978-0-19-956945-8. - 2011
|
Subject: | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Vertrieb | Physical distribution |
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