Customer service for the 21st century
Year of publication: |
2008
|
---|---|
Authors: | Overton, Rodney |
Publisher: |
Paradise Point : Sydney Business Centre |
Subject: | Kundendienst | Marketing | Aufsatzsammlung |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
Extent: | 143 Bl. : graph. Darst. |
---|---|
Series: | Business development manuals. - Paradise Point : Sydney Business Centre. - Vol. 4 |
Type of publication: | Book / Working Paper |
Language: | English |
ISBN: | 978-0-9805330-2-6 |
Classification: | Marketing |
Source: |
-
Hörstrup, Robert, (2012)
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Wiedmann, Klaus-Peter, (2004)
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Eine dienstleistungsorientierte Perspektive des Handelsmarketing
Faßnacht, Martin, (2003)
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Overton, Rodney, (1996)
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