Customer service in a marketing and logistics approach
Year of publication: |
2019
|
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Authors: | Buła, Piotr ; Kozieł, Paulina |
Published in: |
The future of management: entrepreneurship, change and flexibility. - Kraków : Jagiellonian University Press, ISBN 978-83-233-4845-0. - 2019, p. 233-244
|
Subject: | customer | customer needs | customer service | marketing customer service | logistic customer service | level of customer service | Kundenservice | Customer service | Beziehungsmarketing | Relationship marketing | Logistik | Logistics | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsmarketing | Services marketing | Logistikdienstleister | Logistics provider | Dienstleistungsqualität | Service quality |
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