Customer service projection model (CuSP) : a regional microsimulation model of centrelink customers
Year of publication: |
2007
|
---|---|
Authors: | Phillips, Ben |
Published in: |
Modelling our future : population ageing, health and aged care. - Amsterdam : Elsevier, ISBN 0-444-53005-3. - 2007, p. 557-561
|
Subject: | Kundenservice | Customer service | Simulation | Beziehungsmarketing | Relationship marketing | Mikrosimulation | Microsimulation | Australien | Australia | Kundenzufriedenheit | Customer satisfaction |
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