Customer trust in virtual environments in service sectors (a case study in Poland)
Year of publication: |
2008
|
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Authors: | Matysiewicz, Justyna ; Smyczek, Slawomir |
Published in: |
International journal of networking and virtual organisations : IJNVO. - Olney, Bucks. : Inderscience Enterprises, ISSN 1470-9503, ZDB-ID 2113295-1. - Vol. 5.2008, 3/4, p. 300-324
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Subject: | Virtuelle Organisation | Virtual organization | Vertrauen | Confidence | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Gesundheitsversorgung | Health care | Electronic Banking | Electronic banking | Polen | Poland |
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