Customer understanding is the new digital
Year of publication: |
2021
|
---|---|
Authors: | Bartussek, Joerg |
Published in: |
Journal of digital banking. - London : Henry Stewart Publications, ISSN 2397-060X, ZDB-ID 2886351-3. - Vol. 6.2021, 2, p. 140-148
|
Subject: | Digital Basket | Perception Gap | customer experience | customer understanding | digitalisation | key success element | Social Web | Social web | Digitalisierung | Digitization | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour |
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