Customer valuation as a foundation for growth
Year of publication: |
1997
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Authors: | McDougall, Duncan ; Wyner, Gordon ; Vazdauskas, David |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 7.1997, 1, p. 5-11
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Saved in:
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