Customers acting badly : evidence from the hospitality industry
Kate L. Daunt; Lloyd C. Harris
| Year of publication: |
2011
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|---|---|
| Authors: | Daunt, Kate L. ; Harris, Lloyd C. |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 64.2011, 10, p. 1034-1042
|
| Subject: | Konsumentenverhalten | Consumer behaviour | Kriminalität | Crime | Soziales Verhalten | Social behaviour | Konfliktregelung | Dispute settlement | Gastgewerbe | Hospitality industry |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009270603