Cyberservice: Taming service marketing problems with the world wide web
Year of publication: |
1999
|
---|---|
Authors: | Pitt, Leyland ; Berthon, Pierre ; Watson, Richard T. |
Published in: |
Business Horizons. - Elsevier, ISSN 0007-6813. - Vol. 42.1999, 1, p. 11-18
|
Publisher: |
Elsevier |
Saved in:
Online Resource
Saved in favorites
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