Das Beschwerdeblog als Führungsinformationssystem
Yvonne Gaedke; Stephan Berkhoff; Susanne Robra-Bissantz
| Year of publication: |
2011
|
|---|---|
| Authors: | Gaedke, Yvonne ; Berkhoff, Stephan ; Robra-Bissantz, Susanne |
| Published in: |
HMD : Praxis der Wirtschaftsinformatik. - Wiesbaden : Springer Vieweg, ISSN 1436-3011, ZDB-ID 1015731-1. - Vol. 48.2011, 282, p. 65-73
|
| Subject: | Technische Universität Braunschweig | Management-Informationssystem | Management information system | Social Web | Social web | Web 2.0-Technologien | Web 2.0 technologies | Beschwerdemanagement | Complaint management | Hochschule | Higher education institution | Deutschland | Germany |
| Extent: | Ill., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | German |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009405671