Das Shadowing : eine interaktive, prozess- und handlungsorientierte Methode zur Kundenbefragung
Diana Hönninger
| Year of publication: |
2009
|
|---|---|
| Authors: | Hönninger, Diana |
| Publisher: |
Taunusstein : Driesen |
| Subject: | Kundenzufriedenheit | Customer satisfaction | Befragung | Interview | Kundenanalyse | Customer analysis | Kfz-Gewerbe | Automotive services industry | Deutschland | Germany | Verbraucherzufriedenheit | Umfrage | Kundenbindung | Qualitative Methode |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
| Extent: | 279 S. graph. Darst. 190 mm x 120 mm |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis |
| Language: | German |
| Thesis: | Zugl.: Mannheim, Univ., Diss., 2009 |
| ISBN: | 978-3-86866-118-7 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003904013