Decision-making improvement in petroleum rigs : a service assessment
Cláudio Benevenuto de Campos Lima, Rodrigo Nunes Ferreira, Danilo Garbazza Vieira, José Francisco Tebaldi de Castro, Gilson Brito Alves Lima, Julio Cesar de Faria Alvim Wasserman
| Year of publication: |
2020
|
|---|---|
| Authors: | Lima, Cláudio Benevenuto de Campos ; Ferreira, Rodrigo Nunes ; Vieira, Danilo Garbazza ; Castro, José Francisco Tebaldi de ; Lima, Gilson Brito Alves ; Wasserman, Julio Cesar de Faria Alvim |
| Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 35.2020, 4, p. 440-460
|
| Subject: | service quality | information system | assessment | service diagnosis | data transmission | user satisfaction | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Informationssystem | Information system | Dienstleistungsmarketing | Services marketing |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJSOM.2020.105909 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012178855