Decision-making mechanism of online retailer based on additional online comments of consumers
Yong Liu, Wen-xue Gan, Qi Zhang
| Year of publication: |
2021
|
|---|---|
| Authors: | Liu, Yong ; Gan, Wen-xue ; Zhang, Qi |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 59.2021, p. 1-9
|
| Subject: | Online retailer | Comments of subsequent rounds | Product mismatch | After-sales service | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Kundenservice | Customer service | Electronic Commerce | E-commerce |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2020.102389 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012434222