Demographic differences in Jordanian bank service quality perceptions
Year of publication: |
2017
|
---|---|
Authors: | Al-jazzazi, Akram ; Sultan, Parves |
Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 35.2017, 2, p. 275-297
|
Subject: | Perceptions | Service quality | Jordan | Customers | Banks | Demographics | Dienstleistungsqualität | Jordanien | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Bankgeschäft | Banking services | Bevölkerungsentwicklung | Demographic development | Beziehungsmarketing | Relationship marketing | Bank | Wahrnehmung | Perception |
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