Demographics as moderators between QWL and OCB: Indian study shows gender and type of organization have impact, but not position

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings The study found that quality of work life (QWL) had a positive impact on the organisational citizenship behaviour (OCB) of employees. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.