Designing the customer centric organization : a guide to strategy, structure, and process
Year of publication: |
2005 ; 1. ed.
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Authors: | Galbraith, Jay R. |
Publisher: |
San Francisco, Calif. : Jossey-Bass |
Subject: | Customer relations | Management | Relationship marketing | Kundenmanagement | Beziehungsmanagement | Unternehmensplanung | Strategische Planung |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Customer relationship management
Peelen, Ed, (2006)
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Customer relationship management
Peelen, Ed, (2005)
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Designing the customer-centric organization : a guide to strategy, structure, and process
Galbraith, Jay R., (2005)
- More ...
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Strategy implementation : structure, systems, and process
Galbraith, Jay R., (1986)
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Designing complex organizations
Galbraith, Jay R., (1973)
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Multidimensional, multinational organizations of the future
Galbraith, Jay R., (2009)
- More ...