Determinanten der Kundenbindung
Year of publication: |
2010
|
---|---|
Authors: | Paul, Michael ; Hennig-Thurau, Thorsten |
Published in: |
Handbuch Kundenbindungsmanagement. - Wiesbaden : Gabler, ISBN 3-8349-1413-4. - 2010, p. 81-109
|
Subject: | Beziehungsmarketing | Relationship marketing | Theorie | Theory |
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