Determinants of the subscription to bundled services and their effect on customer retention in the Korean communications sector
Year of publication: |
2017
|
---|---|
Authors: | Kim, Moon-koo ; Park, Myeong-cheol ; Lee, Duk Hee ; Park, Jong-hyun |
Published in: | |
Publisher: |
Kyōto, Japan : International Telecommunications Society |
Subject: | Service bundles | Bundling | Lock-in effects | Switching costs | Customer retention | Loyalty | Wechselverhalten | Switching behaviour | Leistungsbündel | Bundling strategy | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Südkorea | South Korea |
Extent: | 1 Online-Ressource (circa 19 Seiten) Illustrationen |
---|---|
Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Konferenzbeitrag ; Conference paper ; Graue Literatur ; Non-commercial literature |
Language: | English |
Other identifiers: | hdl:10419/168501 [Handle] |
Source: | ECONIS - Online Catalogue of the ZBW |
-
Kim, Moon-koo, (2019)
-
Estimating switching costs for telecommunications services and bundles
Kim, Gene Hyungjin, (2022)
-
Investigating temporal effects of risk perceptions and satisfaction on customer loyalty
Ha, Hong Youl, (2014)
- More ...
-
Kim, Moon-Koo, (2017)
-
Kim, Moon-koo, (2019)
-
Antecedents and consequences of individuals' trust formation in artificial intelligence in Korea
Kim, Moon-Koo, (2018)
- More ...