Developing a framework for rewards in combined production-service businesses: The case of tipping in the restaurant industry
Year of publication: |
2004
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Authors: | Israeli, Aviad A. ; Barkan, Rachel |
Published in: |
International journal of service industry management : IJSIM. - Bradford : Emerald, ZDB-ID 1041356x. - Vol. 15.2004, 5, p. 444-459
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