Developing a qualitative model of productivity for service companies using fuzzy analytic hierarchy process : a case study
Year of publication: |
2020
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Authors: | Motlagh, Milad Akhlaghi ; Valmohammadi, Changiz ; Modiri, Mahmoud |
Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 29.2020, 1, p. 126-147
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Subject: | qualitative model of productivity | fuzzy analytic hierarchy process | FAHP | efficiency | effectiveness | service companies | case study | AHP-Verfahren | AHP approach | Fuzzy-Set-Theorie | Fuzzy sets | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Dienstleistungsqualität | Service quality |
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