Criteria prioritisation of tourist satisfaction from long-distance transportation services : combined fuzzy AHP and SERVQUAL approach
Hadi Farshi, Davood Shishebori, Melody Khadem Sameni
| Year of publication: |
2021
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| Authors: | Farshi, Hadi ; Shishebori, Davood ; Sameni, Melody Khadem |
| Published in: |
International journal of management and decision making : IJMDM. - Geneva : Inderscience Enterprises Ltd., ISSN 1462-4621, ZDB-ID 2048013-1. - Vol. 20.2021, 3, p. 263-281
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| Subject: | transportation systems | tourist satisfaction | fuzzy analytic hierarchy process | FAHP | SERVQUAL | AHP-Verfahren | AHP approach | Urlaubsverhalten | Holiday behaviour | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Dienstleistungsqualität | Service quality | Fuzzy-Set-Theorie | Fuzzy sets | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJMDM.2021.116019 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012599579