Developing a spectrum of positive to negative citizen engagement
Year of publication: |
2016
|
---|---|
Authors: | Bowden, Jana ; Luoma-Aho, Vilma ; Naumann, Kay |
Published in: |
Customer engagement : contemporary issues and challenges. - London : Routledge, Taylor & Francis Group, ISBN 978-1-138-84738-5. - 2016, p. 257-277
|
Subject: | Öffentlicher Sektor | Public sector | Politische Kommunikation | Political communication | Bürgerbeteiligung | Public participation |
-
Less is more: exploring citizen-based financial reporting in local government
Kloby, Kathryn, (2009)
-
Kubicek, Herbert, (2009)
-
Janda, Tim Christian, (2011)
- More ...
-
Expanding customer engagement : the role of negative engagement, dual valences and contexts
Naumann, Kay, (2020)
-
Exploring the process of customer engagement, self-brand connections and loyalty
Naumann, Kay, (2015)
-
Service relationships and the customer disengagement : engagement conundrum
Bowden, Jana, (2015)
- More ...