Digital higher education : Emerging quality standards, practices and supports

Fully online and hybrid study programmes have emerged at a rapid rate across higher education. However, the negative experience of some students, instructors and institutions with emergency remote instruction during the COVID 19 pandemic has led to public concerns over the quality of digital study programmes. As a result, public authorities across the OECD have started to reflect on how to embed the quality assurance (QA) of digital education into their existing QA frameworks for higher education. This Working Paper aims to assist policy makers as they seek to adapt their higher education QA systems to digital education by: reviewing the advice and guidance provided by international and regional quality assurance organisations; analysing the standards and indicators for digital higher education developed by QA agencies; identifying trends and best practice from higher education institutions for the quality management of digital study programmes; and discussing how public authorities can support institutions to enhance their internal quality management policies and processes for digital teaching and learning