Digital transformation strategies : conversational commerce
Year of publication: |
2020
|
---|---|
Authors: | Costa, Renato J. Lopes da ; Santos António, Nelson J. dos ; Sousa, Gonçalo Cordeiro de |
Published in: |
International journal of learning and change : IJLC. - [Olney, Bucks.] : Inderscience Enterprises, ISSN 1740-2883, ZDB-ID 2436196-3. - Vol. 12.2020, 3, p. 333-361
|
Subject: | e-commerce | chatbots | conversational commerce | natural language dialogue | Digitalisierung | Digitization | Electronic Commerce | E-commerce | Online-Handel | Online retailing | Sprache | Language |
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