Dissecting word-of-mouth's effectiveness and how to use it as a proconsumer tool
Year of publication: |
2013
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Authors: | Lang, Bodo ; Lawson, Rob |
Published in: |
Journal of nonprofit & public sector marketing. - Binghamton, NY : Haworth, ISSN 1049-5142, ZDB-ID 1149235-1. - Vol. 25.2013, 4, p. 374-399
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Subject: | word-of-mouth communication | consumer protection | nonprofit | government | public sector | Virales Marketing | Viral marketing | Verbraucherschutz | Consumer protection | Nonprofit-Organisation | Nonprofit organization | Konsumentenverhalten | Consumer behaviour |
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