- GENERAL INTRODUCTION
- 1. Supporting SMEs with diversity management
- 2. The business case for diversity
- 3. Received ideas about diversity management
- SECTION 1: PRACTICAL GUIDANCE
- 1. A clear and formal commitment
- 2. Training the whole workforce
- 3. Recruiting without discrimination
- 4. Opening up to new clients and markets
- 5. Internal and external communication
- 6. What gets measured gets done
- SECTION 2: BEST PRACTICES OF SMEs SUCCESSFULLY IMPLEMENTING DIVERSITY MEASURES
- Work-life balance: harmonising human and business considerations
- Flexibility in the workplace: an asset for the company
- Diversity management: making place for difference
- Repositioning meritocracy as the bedrock of corporate culture
- SECTION 3: BEST PRACTICES OF LARGE CORPORATE GROUPS SUCCESSFULLY SUPPORTING SMEs DEFINE AND IMPLEMENT THEIR DIVERSITY POLICIES
- Disability management: empowering disabled clients and employees
- Youth and apprenticeship: big companies fostering SMEs find the workforce they need
- Changing the perception of disability in the workplace
- Big companies helping SMEs alleviate the burden of RH processes
- Big groups’ experience in diversity management: a great potential for SMEs to exploit
- Peer support among Diversity Charter signatories
- LIST OF EXISTING DIVERSITY MANAGEMENT TOOLS
- BIBLIOGRAPHY
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