Do hotels' “green” attributes contribute to customer satisfaction?
Year of publication: |
2010
|
---|---|
Authors: | Robinot, E. ; Giannelloni, J.‐L. |
Published in: |
Journal of Services Marketing. - Emerald Group Publishing Limited, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 24.2010, 2, p. 157-169
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Customer satisfaction | Hospitality management | Environmental management | Hotel and catering industry | Green marketing |
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