Do personal resources mediate the effect of perceived organizational support on emotional exhaustion and job outcomes?
Osman M. Karatepe
Year of publication: |
2015
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Authors: | Karatepe, Osman M. |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 27.2015, 1, p. 4-26
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Subject: | Internal Marketing | Hotel management | Human recource management | Camerron | Emotional exhaustion | Extra-role customer service | Hotel employees | Organizational support | Personal resources | Turnover intentions | Hotellerie | Hotel industry | Arbeitszufriedenheit | Job satisfaction | Emotion | Tourismusberufe | Tourism employees | Stress | Work stress | Mitarbeiterbindung | Employee retention | Personalmanagement | Human Resource Management | Kundenservice | Customer service |
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