Doctors' provision of online health consultation service and patient review valence : evidence from a quasi-experiment
Year of publication: |
2022
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Authors: | Liu, Shan ; Wang, Hao ; Gao, Baojun ; Deng, Zhaohua |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 59.2022, 5, p. 1-13
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Subject: | doctor-patient relationship | expert service | online health community | online review | platform sustainability | Social Web | Social web | Gesundheit | Health | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Virales Marketing | Viral marketing | Patienten | Patients | Gesundheitsversorgung | Health care | Ärzte | Physicians | Digitale Plattform | Digital platform | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Gesundheitswesen | Health care system |
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