Does Customer Satisfaction Matter to Investors? Findings from the Bond Market
Year of publication: |
2009
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Authors: | Anderson, Eugene W. ; Mansi, Sattar A. |
Published in: |
Journal of marketing research : JMR. - Chicago, Ill : Assoc, ISSN 0022-2437, ZDB-ID 2183195. - Vol. 46.2009, 5, p. 703
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