Does tourist pressure influence the online reputation of a tourist attraction? : empirical evidence from the Uffizi Gallery
Year of publication: |
2023
|
---|---|
Authors: | Ciappei, Camilla ; Liberatore, Giovanni ; Nesi, Paolo ; Pantaleo, Gianni ; Monti, Alessandro ; Surchi, Micaela |
Published in: |
Online reputation management in destination and hospitality : what we know, what we need to know. - Bingley, U.K. : Emerald Publishing Limited, ISBN 978-1-80382-375-1. - 2023, p. 197-211
|
Subject: | Overcrowding | museum management | big data | UGCs | museumreputation | sentiment analysis | Museum | Urlaubsverhalten | Holiday behaviour | Big Data | Big data | Tourismusmarketing | Tourism marketing | Tourismus | Tourism | Firmenimage | Corporate reputation | Reputation | Social Web | Social web | Tourismuswirtschaft | Tourism industry |
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