Domestic airline service expectations in South Africa and Italy
Year of publication: |
2018
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Authors: | De Jager, Johan W. |
Published in: |
Journal of international economic review. - New Delhi : Serials Publ., ISSN 0975-2072, ZDB-ID 2426972-4. - Vol. 11.2018, 2, p. 101-114
|
Subject: | services | domestic airlines | expectations | Italien | Italy | Fluggesellschaft | Airline | Südafrika | South Africa | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Luftverkehr | Air transport |
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