Domestic tourist satisfaction in a Colonial Hotel and its implications for management : the case of Bandarawela Hotel, Sri Lanka
Year of publication: |
[2017]
|
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Authors: | Herath, Hanshika Madushani ; Munasinghe, Sarath |
Published in: |
Managerial strategies and solutions for business success in Asia. - Hershey, PA, USA : Business Science Reference, ISBN 978-1-5225-1886-0. - 2017, p. 304-316
|
Subject: | Bandarawela | Tourismuswirtschaft | Tourism industry | Kolonialismus | Colonialism | Hotellerie | Hotel industry | Kundenzufriedenheit | Customer satisfaction | Sri Lanka |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz im Buch ; Book section ; Fallstudie ; Case study |
Language: | English |
Other identifiers: | 10.4018/978-1-5225-1886-0.ch016 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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