Hospitality beyond the commercial domain : a triadic conceptualisation of hospitality in tourism from a host-guest encounter perspective
Year of publication: |
2022
|
---|---|
Authors: | Munasinghe, Sarath ; Hemmington, Nigel ; Schänzel, Heike ; Poulston, Jill |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 107.2022, p. 1-7
|
Subject: | Places of hospitality | Host-guest encounter perspective | Service encounter perspective | Place-induced hosting | Sense of place | Triad of hospitality | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Gastgewerbe | Hospitality industry | Tourismuswirtschaft | Tourism industry | Krankenhauskosten | Hospital costs | Krankenhausfinanzierung | Hospital financing | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsmanagement | Service management |
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