Driver turnover research : exploring the missing angle with a global perspective
Year of publication: |
2015
|
---|---|
Authors: | Sersland, Daniel ; Nataraajan, Rajan |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 26.2015, 4, p. 648-661
|
Subject: | Dispatcher | Driver scam | Driver turnover | External freight customer | Internal processes | Long-distance trucking |
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