Driver turnover research: exploring the missing angle with a global perspective
Year of publication: |
2015
|
---|---|
Authors: | Sersland, Daniel ; Nataraajan, Rajan |
Other Persons: | Nelson Oly Ndubisi and Professor Rajan Nataraajan, Professor (ed.) |
Published in: |
Journal of Service Management. - Emerald Group Publishing Limited, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 26.2015, 4, p. 648-661
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Dispatcher | Driver scam | Driver turnover | External freight customer | Internal processes | Long-distance trucking |
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