E-fulfillment dimensions and its influence on customers in e-tailing : a critical review
Year of publication: |
2017
|
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Authors: | Jain, Nikunj Kumar ; Gajjar, Hasmukh ; Shah, Bhavin J. ; Sadh, Ashish |
Published in: |
Asia Pacific journal of marketing and logistics. - Bingley : Emerald Group Publishing Limited, ISSN 1355-5855, ZDB-ID 1174740-7. - Vol. 29.2017, 2, p. 347-369
|
Subject: | Returns | Repurchase intention | Shopping satisfaction | E-fulfillment dimensions | Pure e-tailing | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing |
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