E-procurement service quality in Malaysia
Year of publication: |
December 2016
|
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Authors: | Sharifah Latifah Syed A. Kadir |
Published in: |
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal. - Depok : Management Research Center (MRC), Department of Management, Faculty of Economics, University of Indonesia, ISSN 2085-5044, ZDB-ID 2894978-X. - Vol. 8.2016, 2, p. 85-95
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Subject: | Behavioral Intention | E-Procurement | E-Service Quality | Perceived Service Quality | Dienstleistungsqualität | Service quality | Malaysia | Electronic Commerce | E-commerce | Elektronische Beschaffung | E-procurement | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction | Beschaffung | Procurement | Konsumentenverhalten | Consumer behaviour |
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