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The handbook of crisis communication
Coombs, W. Timothy, (2023)
Public relations in schools
Kowalski, Theodore J., (2011)
Denial, differentiation, and apology : on the use of apologia in crisis management
Hearit, Keith Michael, (2009)
Crisis communication evolves in response to new public engagement constructs in educational settings and beyond
Gainey, Barbara S., (2007)