Effect of service integration strategy on industrial firm performance
Year of publication: |
2016
|
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Authors: | Kwak, Kiho ; Kim, Wonjoon |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 27.2016, 3, p. 391-430
|
Subject: | Firm profitability | Resource constraints | Service classification | Service integration strategy | Unternehmenserfolg | Firm performance | Dienstleistungssektor | Service industry | Ressourcenorientierter Ansatz | Resource-based view | Strategisches Management | Strategic management | Dienstleistung | Services |
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