Effective coping strategies for stressed frontline employees in service occupations : outcomes and drivers
Veronika L. Selzer, Jan H. Schumann, Marion Büttgen, Zelal Ates, Marcin Komor and Julian Volz
| Year of publication: |
2021
|
|---|---|
| Authors: | Selzer, Veronika Luisa ; Schumann, Jan Hendrik ; Büttgen, Marion ; Ates, Zelal ; Komor, Marcin ; Volz, Julian |
| Published in: |
The service industries journal. - London : Frank Cass, ISSN 1743-9507, ZDB-ID 2067915-4. - Vol. 41.2021, 5/6, p. 382-399
|
| Subject: | coping | coping resources | personality traits | Role ambiguity | social support | Coping-Strategie | Coping strategy | Stress | Work stress | Persönlichkeitspsychologie | Personality psychology | Arbeitszufriedenheit | Job satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Published online 22 Nov 2018 |
| Other identifiers: | 10.1080/02642069.2018.1548613 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012498580