Effects of healthcare service provider's organizational socialization and support on patients' well-being
Year of publication: |
2020
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Authors: | Rahman, Arafat ; Björk, Peter ; Ravald, Annika |
Published in: |
Services marketing quarterly. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1533-2977, ZDB-ID 2113057-7. - Vol. 41.2020, 2, p. 105-123
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Subject: | Organizational socialization | organizational support | patient well-being | transformative service research | Patienten | Patients | Gesundheitsversorgung | Health care | Zufriedenheit | Satisfaction | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Lebensqualität | Quality of life | Gesundheitswesen | Health care system | Sozialisation | Socialization | Dienstleistungssektor | Service industry |
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