Hospital servicescape design for inpatient wellbeing
Year of publication: |
2019
|
---|---|
Authors: | Hamed, Sara ; El-Bassiouny, Noha ; Ternès, Anabel |
Published in: |
Services marketing quarterly. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1533-2977, ZDB-ID 2113057-7. - Vol. 40.2019, 1, p. 1-32
|
Subject: | Evidence-based design | patient wellbeing | perceived servicescape | service sustainability | transformative service research | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Patienten | Patients | Gesundheitsversorgung | Health care | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Zufriedenheit | Satisfaction | Dienstleistungsmanagement | Service management |
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