Effects of satisfaction on service loyalty dimensions
Year of publication: |
2013
|
---|---|
Authors: | Tsoukatos, Evangelos ; Koulentaki, Maria |
Published in: |
World review of entrepreneurship, management and sustainable development. - Olney, Bucks. : Inderscience Enterprises, ISSN 1746-0573, ZDB-ID 2193382-0. - Vol. 9.2013, 2, p. 276-290
|
Subject: | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Bank | Griechenland | Greece |
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