Effects of service quality and food quality : the moderating role of atmospherics in an ethnic restaurant segment
Year of publication: |
2010
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Authors: | Ha, Jooyeon ; Jang, Soocheong |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 29.2010, 3, p. 520-529
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Subject: | Gastronomie | Restaurant industry | Koreanisch | Korean | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | USA | United States |
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