Effects of recommendation neutrality and sponsorship disclosure on trust vs. distrust in online recommendation agents : moderating role of explanations for organic recommendations
Weiquan Wang, Jingjun (David) Xu, May Wang
| Year of publication: |
November 2018
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|---|---|
| Authors: | Wang, Weiquan ; Xu, Jingjun ; Wang, May |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 64.2018, 11, p. 5198-5219
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| Subject: | trust | distrust | recommendation agent | explanations | neutrality | bias | sponsorship disclosure | Vertrauen | Confidence | Sponsoring | Sponsorship | Personalisierung | Personalization | Experiment | Konsumentenverhalten | Consumer behaviour | Unternehmenspublizität | Corporate disclosure | Online-Handel | Online retailing | Prinzipal-Agent-Theorie | Agency theory |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/mnsc.2017.2906 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011947147