Embodied interaction in customer experience : a phenomenological study of group fitness
Year of publication: |
2019
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Authors: | Kuuru, Tiina-Kaisa ; Närvänen, Elina |
Published in: |
Journal of marketing management : JMM ; journal of the Academy of Marketing. - Abingdon [u.a.] : Routledge, Taylor & Francis Group, ISSN 1472-1376, ZDB-ID 2067949-X. - Vol. 35.2019, 13/14, p. 1241-1266
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Subject: | Customer experience | embodiment | group fitness | interaction | script theory |
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