Emotional intelligence, a tool for customer satisfaction
Joelle F. Majdalani, Bassem E. Maamari
| Year of publication: |
2016
|
|---|---|
| Authors: | Majdalani, Joelle F. ; Maamari, Bassem E. |
| Published in: |
Journal for global business advancement : JGBA. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-966X, ZDB-ID 2193383-2. - Vol. 9.2016, 3, p. 275-283
|
| Subject: | emotional intelligence | customer satisfaction | group activity | Emotion | Kundenzufriedenheit | Customer satisfaction | Intelligenz | Intelligence |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011624664