Emotional labor, well-being, and performance
Year of publication: |
2008
|
---|---|
Authors: | Holman, David ; Martinez-Iñigo, David ; Totterdell, Peter |
Published in: |
The Oxford handbook of organizational well-being. - Oxford [u.a] : Oxford Univ. Pr., ISBN 978-0-19-921191-3. - 2008, p. 331-355
|
Subject: | Emotion | Arbeitspsychologie | Organizational psychology | Gesundheit | Health | Kundenzufriedenheit | Customer satisfaction |
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