Emotions, emotional intelligence and conflict management : a conceptual framework to optimize Soft Skills in the workplace
Year of publication: |
2021
|
---|---|
Authors: | Gupta, Vishal ; Bhattacharya, Shalini ; Gopalan, Neena |
Published in: |
Soft skills for human centered management and global sustainability. - New York, NY : Routledge, ISBN 978-0-367-55640-2. - 2021, p. 56-66
|
Subject: | Verhalten in Organisationen | Organizational behaviour | Betrieblicher Konflikt | Workplace conflict | Soziale Kompetenz | Soft skills | Intelligenz | Intelligence | Emotion |
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